Frequently Asked Questions
Please read our FAQ before sending us a message.
It is our policy to ship all our articles, worldwide, free of charge.
At handmadeteapots.com, we accept the following payment methods: PayPal and all major credit cards – see footer below.
Delivery should be within 45 business days, not including 2-5 business days processing.
We take the protection of your data very seriously. Please, read our Refunds & Returns Policy.
Within 2-5 days from your order, we start shipping your purchase to its final destination.
Upon payment for your order, we send you an email with all relevant information about your purchase. Use the order ID in this email to communicate with us about what you ordered.